Storefront FAQs
This FAQ section covers all the basic storefront info you'll need. Choose a link in our accordion menu to get started!

How exactly do I get started?
Well, just click this button:

Create Your Store

If you are not already signed in, clicking the button will prompt you to sign into your account or create an account.

Next you will be able to create a store URL, title, and description. You can also upload your own logo. Once your store is live, you can start adding designs!

To create a design, first choose a blank item. Choosing an item will take you to the design center. Create your design and click the "Save" button.

When saving your design, you will be able to add a name and a description, and you will also see a share option. Just choose "storefront only" and that is it!

Why choose for my storefront?
Huge royalty rates.

You can earn up to 30% per sale.

We looked at the margin for each item and set the royalty as high as we could. Royalty rates range from 10 to 30%. See which items earn the most.

Huge selection of trendy styles.

We have tons of great stuff for you to design. Way more than t-shirts. Why do we carry so much trendy stuff? Scroll down for more details.


We follow a four point plan to achieve amazing quality in everything we make:
1) Rendering Quality
2) Art Quality
3) Print Quality
4) Product Quality
Learn more here.

Total customization.

Every design is customizable in our easy-to-use design center. Do your customers want to add their own unique spin? A name or jersey number or just something personal? It's shockingly simple on our platform.

You say you have the best and trendiest selection of shirts and tops. Why?

We're just a funny shirt website, right? Why do we need so many trendy tops? Well, a couple reasons.

1. We like to think of ourselves as so much more than just a funny shirt site.

2. Customized Girl is our sister site. We all live happily together under the eRetailing umbrella. And really, Customized Girl demands that we add all the latest and trendiest apparel to our catalog. It's easy to add the item to both sites, so we do.

Honestly, we find that is a huge advantage for us. There might be a million sites selling Keep Calm shirts, but not many of those sites let you put that design on a flowy racerback tank, or a deep v-neck triblend, or a racerback burnout. We do! And as a storefront owner, that's a huge advantage for you too!

One note about all that trendy apparel though: trends come and go. If a manufacturer stops making a certain shirt, we have to remove it from the site. You might have to edit your design and put it on a different shirt. If you are designing on super trendy shirts, please keep that in mind. Thanks!

Other reasons to choose

  • Use our embed feature to easily add your designs to your own website.
  • Integrate with Google Analytics to easily see more data like visits and traffic sources.
  • We offer a wealth of information for creating and promoting great designs.
So join us! You're doing great things. We're doing great things. Let's combine forces!

Create Your Store

How do I get paid?
Two options: PayPal or a gift card.

To view and redeem earnings, go to My Account and then Redeem My Earnings

If you don't already have a PayPal account, you can create one. It's easy and free. You will be asked to enter an email address.

Earnings move from "pending" to "redeemable" 30 days after the order is placed. (This is because we offer a 30 day return policy.)

Redeemable earnings can be claimed right away in the form of a gift card. Or you can use PayPal, once you have $30 in the redeemable column. If you've only just built your store, your Earnings page will have sections explaining the Gift Card and PayPal options, but it will not yet contain the field for entering your PayPal address. (See this link for more info.)

How much can I earn?
The royalty rate depends on the item. Right now, it ranges from 10% to 30%. We want to pay you as much as we can. Some items have higher margins, so we can offer a higher royalty rate on those items.

You will see the royalty rate at the bottom of every product details page (example) and also on the save page. (When you save a design, you will see "The royalty rate for this item is X%").

Tip: if you want to find low-priced items with high royalty rates, start with our Fruit of the Loom short sleeve tees.

You can see the items with highest royalty rates here.
Where can I see my earnings?
View your earnings by going to My Storefront and then My Sales.

You will see your lifetime earnings, followed by a list of your top ten designs by sales, followed by a list of your last 2,000 transactions.

You can see your pending earnings and redeemable earnings by going to My Storefront and then Redeem Earnings.

When can I redeem my earnings?
To redeem your earnings, go to My Storefront and then choose Redeem Earnings.

Your earnings are "pending" until 30 days after the order is placed. The 30 day window is just in case a customer cancels or returns that order.

After 30 days, your earnings will move from the pending column to the redeemable column. You can immediately redeem those earnings with a gift card.

To redeem by PayPal, you must have at least $30 in the redeemable column.

Which items have the best royalty rates?
When setting our royalty rates, we took every item on our site and ranked them by margin, highest to lowest. Then we tried to give the best possible royalty to each item, based on that item's margin. See the highest royalty rates below...

30% royalty rates
20% royalty rates
16.02% royalty rates
We have a whole bunch of items at the 16.02% level!

Liberty Bags Canvas Tote Bag

Adult Satin Party Sash

Youth Satin Sash

Ladies Gildan Crew Socks

Unisex Gildan Crew Socks

Youth Gildan Crew Socks

Unisex Gildan Heavy Cotton Antique Color Tee

Unisex Canvas Wideneck Tee

Unisex Canvas Jersey Tee

Unisex Canvas Jersey Neon Tank Top

Unisex Next Level Premium Tee

Unisex Anvil Organic Tee

Unisex Jerzees Spotshield Polo Shirt

Youth Jerzees Spotshield Polo Shirt

Youth Next Level Premium Tee

Youth Next Level Girls Princess Tee

Junior Fit Next Level Triblend Deep V-Neck Tee

Junior Fit Next Level Racerback Terry Tank Top

Junior Fit Bella Triblend Tee

Junior Fit Next Level Triblend Racerback Tank Top

Junior Fit American Apparel Crop Top 3/4 Sleeve Raglan Tee

Bella Flowy Lightweight Long Sleeve Tee with Rib Sleeves

Bella Flowy Lightweight Circle Top

Bella Flowy Lightweight Slouchy Tank Top

Bella Flowy Lightweight Raglan Tee

Bella Flowy Lightweight Racerback Tank Top

Bella Flowy Boxy Lightweight Crop Top Tee

Bella Flowy Boxy Lightweight Crop Top Tank Top

All other items on our site have a royalty rate ranging from 10.00% to 14.87%.

See all items here.
Why does this royalty amount look odd in my earnings report?
Let's say you created a design and put it on a $30 sweatshirt, and that sweatshirt has a royalty setting of 15%. You might expect to earn $4.50 with each sale.

But keep in mind, we are always going to give you 15% of whatever the customer pays for that item .

For example, if the customer adds a design to the back, they will pay $37.50. If they get an 3XL too, they might pay $39.50. In that case, you will earn $5.93 for that sale. If they buy five of those sweatshirts, you will earn $29.63.

If they use a coupon code, or if their order qualifies for group discounts, the price-per-item will be lower.

Also, it's possible that a customer might love your design, customize it in the design center, and use the Swap Out Item tab to put that design on a different item, like a coffee mug. If that mug is $15.00 with a 12% royalty, then that is why you see $1.80 as your royalty.

How do I put my designs in a certain order?
When viewing your storefront, you will see a little "sequencing points" field under each design. The default point total is zero. If all your designs have a point total of zero, and you want to get a design to first place, just add a number more than zero. Then click the Save Sequencing button.

We recommend leaving a numerical gap between your designs. For example, give your first place design 90,000 points. Give your second place design 80,000 points. Then, in a few weeks, when you add a new design and you want it to rank in second place, give it 85,000 points. This way, you can always fit any design into any slot.

This field allows for up to five digits, so the max point total is 99,999.
How can I organize my designs?
When saving your design, you will see two "share" options:
  • Post to Storefront Only
  • Keep Private

Can I see examples of what other stores are doing?
Here are some great storefronts on our platform:
Dad Jokes
Bullish Bears
Ordinary Parent
WWII Warbirds

We're trying to keep things simple. You have a big profile image (like, for your logo). Then you have a store title and a description. Then you have all your designs. Simple as that!

Where will my designs show up?
When saving your design, you will see two "share" options:
  • Post to Storefront Only
  • Keep Private
If you choose Post to Storefront Only, your designs will only ever show on your storefront.

If you choose Keep Private, your design will not show up in your store. You will be able to find it by going to My Account > My Saved Designs. Also, your design will not go through the approval process, and thus will not be eligible to earn a royalty.
I just saved a design but I don't see it on my storefront?
Every design must be approved before it gets published to your storefront. If you're adding designs during normal work hours, Monday - Friday, your design should get approve fairly quickly. On weekends it usually takes less than 12 hours, but it could take a couple of days. If the design is in a copyright-grey-area, we sometimes agonize over it.

When approving designs, we basically just want to make sure your design does not contain any violations of copyright or inappropriate content. Please don't take things from the internet (photos, artwork, images, etc.) and upload them to your designs. The original creator of that art owns the copyright, and would not be acceptable to sell someone else's art on our apparel.

The only exception to this rule is artwork that is now in the public domain. Most works before 1900 (or where the artist has been dead for 100 years) are in the public domain.

You can see more info about why designs get marked as "not approved" over here in our advanced user FAQ.

Please note, if you edit your design, it will return to "pending mode" and go live once it is approved again.

What if someone customizes one of my designs?
You still get paid. It doesn't matter how much they change it. If they enter the design center by customizing your design, and add something to their cart, you earn the royalty.

They can also save the design. If they save it privately, you will still get the royalties every time it is ordered.

We have processes in place to prevent another user from saving your design to their own storefront. If you do notice someone copying your designs, please contact us right away:

How can you offer such trendy styles?
Because we want to! Also because we have a sister site called Customized Girl. We have an obligation to offer the latest, trendiest styles.

However, that does come with a price. Please understand that some trends come and go. It's possible a manufacturer might, someday, stop making a certain style. In that case, we will do our best to put your design on a slightly different (but as similar-as-possible) style. When this happens, we will notify you.

It's also possible a manufacturer might stop carrying a certain color. Again, we will try to put your design on the next-closest color for you. In general, we want to make things as simple as possible for you, our store owners.

You always have the option to click on your design, and then click edit design (which takes you to the design center). Then you can use the Swap Out Item tab to put your design on a different item.

Sidenote: because we sometimes have to swap your design from one item to another item, it is a good idea to avoid putting too many "product details" into the "design description" field. On your design's page, we will automatically display up-to-date product info. There is no need to duplicate that product info. Please use the "design description" field to describe the design, and not so much the product.

What if I have more questions?
Please email us at

We're genuinely excited to hear from you. Please send us an email!

And feel free to out check these helpful FAQs:

Storefront FAQs - Advanced Users

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