Frequently Asked Questions

Products & Sizing
   What products are offered?
   Where can I find sizing information?
   What type of clothing/fits do you offer?
   Can I order sizes not available on the site?
   How do I wash my item?
Design Help
   Can I put my same design on other products?
   What types of images can I upload?
   What is the Name/# tab?
   Can I use emojis in my design?
   How long will items stay in my shopping cart?
   How do I save my design?
   How do I find my saved designs?
   How do I share a design?
   Can the white background be removed from my design?
   What is the Touch Up Service?
Printing
   How do you print my items?
   Will items print like they look on screen?
   What are the best print locations?
Ordering
   How can I track my order?
   Is your website secure?
   Do you offer group or bulk discounts?
   Will I be charged sales tax?
   How do I apply a promo code?
   What is a production fee?
   Can I make changes to my order?
   Do you have order minimums?
   What forms of payment do you accept?
   What is Amazon Pay?
   Can I order a sample?
Shipping
   Do you offer FREE shipping?
   What are the timeframes and costs for US orders?
   Do you offer international shipping?
   What is an Out of Area surcharge?
   Do you ship to APO addresses?
   What if my country is not in the billing or shipping drop down at checkout?
Storefronts
   What are storefronts?
Returns or Exchanges
   What is your return policy?
   Can I exchange my order?
  Help
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